News

NEW – Patient Online contact system from Friday 28th of February – What can you submit?

image comparing the old patient access model and the new patient access model

Medical requests for help – Advice and guidance, or appointments, regarding new conditions, exiting conditions, follow-up, query relating to an existing medication. Admin requests – Fit note/sick notes. – Test results. – Doctors letter/report for example insurance. – Medication request, reviews and prescription requests. – Other admin request – for example cancel appointment, make a…

NEW – Patient Online contact system from Friday 28th of February- Why?

Image compares patient access models

We are pleased to announce that from the 28th of February, we will operate a new patient online contact system via Systmconnect. The online contact system will complete our practice move to the NHS England recommended Modern General Practice Access model aimed at improving accessibility to Primary Care services. The main aims are: – Fair…

April 2024 Patient Participation Group meeting notes

Join our PPG to influence change and help your GP practice

You can read about: 1- Practice update – topic areas CQC, New practice staff, New weekly clinics, Friends and family results and trends for change improvement, Website upgraded, What you can use the NHS App for, New Pharmacy first service, Future practice online form contact system coming 2- Suggestions and comments from PPG members –…

Next patient participation meeting 24/01/2025 17:30 to 18:30

Agenda: -Practice news -Friends and Family feedback results: -Total triage online system coming on the 28th of February -Ideas for discussion from PPG members * Please email TheAshcroft.Practice@NHS.Net to confirm if attending in-person or online. And suggest ideas for discussion. ** To attend online open the below link 5 minutes prior to meeting start.

Visit your local pharmacy first for seven minor conditions

Think Pharmacy first for minor illness

From 31st January 2024, people across Bedfordshire can pop down to their local pharmacy for help with seven minor conditions which would previously have required a GP appointment. In 2023 75% of people said they wanted to see pharmacies offering more healthcare services such as treating urinary tract infections or sore throats, and now they…